At Yarlam during your stays we want that you consent to these terms and conditions by making a reservation, utilizing our services, or visiting our website. Read them carefully, please.

Reservations and Bookings

  • All reservations are contingent to confirmation and availability.
  • In order to make a reservation, guests must be at least eighteen.
  • When making a reservation, accurate personal information must be supplied.
  • Reservations can be made via authorized third-party platforms or directly with the hotel.

Check-in and check-out times: 2:00 PM and 11:00 AM, respectively

  • There may be extra fees for early check-in and late check-out, depending on availability.
  • At check-in, a passport or government-issued ID is needed.

Policy for Cancellations and Refunds

  • Up until 15 days prior to arrival, cancellations are free; beyond that, there will be a fee for cancellations or no-shows.
  • If applicable, refunds will be handled in 7-14 business days.

Note: Cancellation policies may vary for reservations made during peak seasons or for customized groups.

Room Use

  • Only registered guests are allowed in the rooms.
  • On hotel property, no unlawful activity or disruptive conduct is allowed.
  • Non-smoking rooms are off-limits to smoking. Fines may be imposed for violations.
  • Any loss or damage to the property will be the responsibility of the visitors.

Kids and Additional Beds

  • Additional beds or baby beds are available upon request
  • Children under 5 can stay free with the current bedding.
  • It's important to adhere to the maximum room occupancy restrictions.

Pets

Unless otherwise noted or in approved rooms, pets are not permitted; service animals are accepted in accordance with local laws.

Terms of Payment

Cash, credit/debit cards, and bank transfers are accepted forms of payment. Depending on the pricing plan, full or partial payment may be needed at the time of booking.

Accountability The hotel disclaims any liability for:

  • Personal property loss or damage
  • Negligent guests causing accidents or injuries on the property
  • Cancellations or delays brought on by circumstances beyond of our control

Privacy of Guests

We are dedicated to safeguarding your private data. For further information on how your data is handled and protected, please see our Privacy Policy.

Activities Prohibited

Unauthorized recording or photographing in visitor areas; commercial room use without prior authorization; tampering with fire alarms or safety systems; and harassment of employees or other visitors.

Jurisdiction and Governing Law

The laws of the Kingdom of Bhutan apply to these terms. The courts in Thimphu will have the sole authority to decide any issues.

Modifications

These Terms and Conditions may be updated or changed at any moment without previous notification by Yarlam. The most recent version will be accessible on our website and at the front desk.